• Listening and communication skills. The client will feel comfortable in talking with you.
• The client will feel assured of your care and sympathy.
• Be a dependable caller. Your call is very important to the client.
• Keep your client’s conversation confidential, unless you feel there is a “must-know” situation! Our aim is to keep our clients safe. Please call the office with any concerns.
Please send your Friendly Caller hours for each month to firstname.lastname@example.org. Include Name of Client, Date and Hours spent with client.